Job Description :
Sales Manager
1. Assist in the smooth running of the sales department, where all aspects of the hotel’s proactive sales initiatives are delivered and total revenue maximized, ensuring both property and company standards are attained and adhered to.
2. Lead and collaborate with the team to maximize guest satisfaction and comfort, delivering a positive and responsive approach to inquiries and problem resolution.
3. Support and deliver on the strategies and objectives of the sales department, taking ownership of assigned areas of responsibility and deputizing for the Head of the Department in their absence.
4. With the Head of the Department takes a leadership role in fostering a culture of growth, development, and performance whilst promoting the company culture and values.
5. Collaborates with the Head of the Department, ensuring that costs and departmental inventory are controlled and that target productivity and performance levels are attained
6. Build and maintain effective working relationships with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner.
7. Review and scrutinize the business performance, providing recommendations that will drive financial performance, including working with internal and external partners on ad-hoc projects.
8. Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for an internal and external audit, performing follow-up as required
Sales Manager
Skills :
Sales Manager
– Proven experience in a sales position, ideally within a hotel environment
– Ability to adapt to changing service environments
– Good leadership skills with a hands-on approach and lead-by-example work style
– Commitment to exceptional guest service with a passion for the hospitality industry
– Ability to find creative solutions, offering advice and recommendations
– Personal integrity, with the ability to work in an environment that demands excellence
– Strong communication and listening skills
– Ability to work collaboratively across functions and cultures
– Skilled with Microsoft Office software, especially Excel
– An open, positive, and communicative personality
– Ability to handle multiple challenging priorities and assignments
